Written SLA Guarantee
99.9% uptime commitment backed by a signed agreement. Automatic credit mechanism activates if the SLA is breached. Written, not verbal.
Written 99.9% SLA guarantee, Turkey-based servers, full KVKK compliance. The enterprise infrastructure your IT team can recommend and management can approve.
Written SLA, DPA agreement and KVKK technical commitment are exclusive to Netislem — not offered by most competitors.
A written answer to every item on your IT department's checklist.
99.9% uptime commitment backed by a signed agreement. Automatic credit mechanism activates if the SLA is breached. Written, not verbal.
Your data is stored in Tier-3 data centers located in Turkey. Low latency, local network advantage and legal compliance — all in one.
Data Processing Agreement (DPA) ready. Personal data handling processes aligned with KVKK Board guidelines. Illumination text template provided.
Technical response within 4 hours for corporate requests. 1-hour SLA for critical issues. Assigned account manager as your single point of contact.
Full support for e-Invoice, e-Archive and VAT deduction. Monthly, quarterly or annual billing periods. Ready integration for your accounting department.
A dedicated IP address for each corporate account. Separate address space for mail reputation, SSL certificates and firewall rules.
All plans include written SLA, Turkey servers and priority support.
For businesses with 20–50 employees
For organisations with 50–200 employees
For organisations with 200+ employees
Corporate data security backed by written commitments
All your data is processed and stored in our data centers in Istanbul, Izmir, Denizli, Bursa and Antalya. No overseas data transfer takes place.
A Data Processing Agreement (DPA) signed with every corporate client — under Articles 11 and 12 of Law No. 6698 (KVKK).
256-bit AES encryption, mandatory SSL/TLS connections, database access logs and unauthorised-access alerting are standard on all corporate plans.
Panel access, data changes and backup operations are recorded with a full audit log. Reports are provided on request.
A 99.9% SLA guarantee means no more than 8.7 hours of unplanned downtime per year, excluding scheduled maintenance. If we exceed that threshold, a proportional service credit is applied. Corporate clients receive a written SLA document and a monthly uptime report.
All data is stored in our Turkey-based data centers. A Data Processing Agreement (DPA) is signed with every corporate client. 256-bit AES encryption, mandatory SSL/TLS connections and a full audit trail are standard on all corporate plans.
Automatic daily backups are retained for up to 30 days and stored in a separate physical location. Point-in-time restore to any available backup date is provided free of charge on request.
Yes. Corporate and Enterprise plans support multiple domains and subdomains. A separate DirectAdmin sub-account can be created for each domain.
Yes. e-Invoice (e-fatura), e-Archive invoice and a corporate contract template are provided as standard. An NDA can be signed on request and a custom service agreement can be prepared.
Our corporate sales team will contact you within 24 hours. Contract templates including NDA are ready; we will prepare a custom plan based on your technical requirements.
İhtiyacınız olan her anda 7/24 yanınızdayız.